Sorry to hear that, mistakes do happen and we always try out best to minimise errors and rectify the situation. Rather than leave us a bad review please contact us directly so we can fix it! Call us on 08 7226 3241 or if you're in store let us know straight away. Or email barrylovesburgers@gmail.com Every so often problems stem with our delivery services. While it is great to be able to push a few buttons and have a delicious burger arrive, sometimes things can go wrong. We've found UberEats to be the fastest 3rd party delivery service and we often find issues with Menulog having delays with drivers. Whatever the problem is, please contact us directly :)